There is one file for you to find manually: dxdiag: Start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"
> "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"®Įxport HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"® export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net Open administrative command prompt and copy and paste the whole command:Ĭopy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt© %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts > "%USERPROFILE%\Desktop\hosts.txt"&systeminfo This command will automatically collect these files: msinfo32, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer files, etc. Then use 7zip to organize the files and one drive, drop box, or google drive to place share links into the thread for troubleshooting. The command will automatically collect the computer files and place them on the desktop.
Make sure the default language is English so that the logs can be scanned and read. Using administrative command prompt copy and paste this whole command. To evaluate the computer environment please post logs for troubleshooting. You can attempt an in place upgrade repair and if it fails post the error message and code into the thread. Unless you blocked automatic upgrades it is likely that you were viewing failure to upgrade messages and codes. There were automatic upgrades to Windows 18.
The operating system in use is Windows 1709.
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